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Service Center

Operating instructions are available here for our watches. All instructions are in .pdf format. Adobe Reader is required for viewing. If you don't have it, click on the icon on the left.

Repairs in United States

Watch and Clock Service Procedures (Please click here to get a Service form in Adobe Acrobat PDF format)

Instructions for having your Bulova watch or clock serviced or repaired.

(DO NOT PUT "BULOVA" ON THE PACKAGE)

  1. Send your watch or clock via UPS or insured or registered mail with sufficient insurance to cover the original purchase price or current market value (in the case of solid gold watches), whichever is higher.
  2. Make sure your complete name and address including ZIP Code appear on the package return address label and are also included inside the package.
  3. Enclose a complete explanation of the nature of the problem so that the correct repairs will be made.
  4. Pack the watch or clock securely to avoid damage in transit. Do not send it in its display box. These boxes are discarded upon receipt and cannot be returned.
  5. IF STILL UNDER WARRANTY: Enclose a copy of your sales slip along with a check or money order made to BULOVA SERVICE for $10 to cover the cost of handling, mailing and insurance. (The warranty may be void on products showing evidence of extreme use or, in the case of non-water resistant models, evidence of moisture and/or rust).
  6. IF NO LONGER UNDER WARRANTY: You will receive an estimate, and no repairs will be made until we receive your approval of charges. If you decide not to have the repairs made, a $12.00 repair appraisal and return shipping charge will be assessed. Post-warranty movement repairs are guaranteed for a period of one year.
  7. If more than one product is being shipped, enclose a packing list of the package contents and retain a copy for your records.
  • Centro Técnico
    Avenida Roberto Clemente C116
    Carolina, PR 00985
    787-750-7190 or 787-757-1320
    787-750-7970
  • Honolulu Time Service
    1311 Kapiolani Blvd.
    Honolulu, HI 96814
    808-591-2611
  • M & G Jewelers
    10823 Edison Court
    Rancho Cucamonga, CA 91730
    909-989-2929
  • Service Department
    26-15 Brooklyn-Queens Expy
    Woodside, NY 11377

Other Regions

Please Contact The Service Center Nearest You

  • europe

  • north & latin america

    • Argentina
      • MIRIAD S.A.
        Corrientes 1386 Piso 12
        Buenos Aires CP 1361,
        +54 11 4314 1106
    • Bolivia
      • ESTABLECIMIENTOS COMERCIALES CALIFORNIA S.A.
        Providencia Avenue 1760 Office 1203
        Santiago, Chile
        Phone: 56 02 582 0720
    • Brazil
      • Belém - Pa
        Trav. Padre Eutíquio, 136 - Campina
        Belém ,
        (91) 3241-5547
        (91) 3241-5547
      • Belo Horizonte - Bh
        Knupp E Dutra Assistência Técnica Ltda - Av. Amazonas, 115 - Sala 1010/12 - 10° Andar Centro
        Belo Horizonte,
        (31) 3274-6726
        (31) 3274-6726
      • Boa Vista - Rr
        Av. Sebastião Diniz, 787 - Sala B - Centro
        Boa Vista,
        (95) 3224-1668
        (95) 3624-9611
      • Campo Grande - Ms
        Rua 14 De Julho, 1817 - Lj. B - Galeria Itamarati - Centro
        Campo Grande,
        (67) 3324-9652
        (67) 3383-5654
      • Cuiabá - Mt
        Rua Ten. Cel. Duarte, 470 - Centro Sul
        Cuiabá,
        (65) 3624-1065
        (65) 3624-1065
      • Filial Curitiba - Pr
        R. Desembargador Westephalen, 15 - Sala 404 - 4º Andar - Centro
        Curitiba,
        (41) 3222-6476
        (41) 3232- 9024
      • Filial Recife - Pe
        R. Marquês Do Herval , 167 - Sala 303 - 3º And. - Sto. Antonio
        Recife,
        (81) 3224-9787
        (81) 3424-7702
      • Filial Rio De Janeiro - Rj
        Av. Rio Branco, 151 - Sala 1001/1004 - 10º Andar - Centro
        Rio De Janeiro,
        (21) 2221-7127 / 7067
        (21) 2224-5719
      • Filial São Paulo - Sp
        R. 7 De Abril, 386 - Conj. 91/94 - 9º Andar - Centro
        São Paulo,
        (11) 3259-5866
        (11) 3231-0249
      • Goiânia - Go
        R. 9, Nº 373 - Quadra 23 - Lote 43 - Setor Central
        Goiânia ,
        (62) 3224-9896
      • João Pessoa - Pb
        Av. Gov. Flávio Ribeiro Coutinho, 213 - Lj. 207 - 2º And. - Manaíra
        João Pessoa,
        (83) 3245-8490
        (83) 3245-8490
      • Juiz De Fora - Mg
        R. Batista De Oliveira, 401 - Lj. 27 - Galeria Belini - Centro
        Juiz De Fora,
        (32) 3215-7223
        (32) 3216-1481
      • Macapá - Ap
        R. São José, 2188 - Casa A - Centro
        Macapá,
        (96) 3223-8410
        (96) 3223-8410
      • Maceió - Al - Helene Kozhaya Chalita-Me
        Av. Moreira Lima, 345 - Loja C - Centro
        Maceió,
        (82) 3221-3894
      • MAGNUM INDÚSTRIA DA AMAZÔNIA S.A.
        Al Santos 1940-11
        Sao Paulo, 01418200
        (11) 3149-2590
        http://www.bulovawatch.com.br/
      • Manaus - Am
        Av. Constantino Nery, 683 - Centro
        Manaus,
        (92) 3233-0076 / 3232-0596
        (92) 3232-0298
      • Natal - Rn
        R. Romualdo Galvão, 1981 - Lagoa Nova
        Natal,
        (84) 3221-5007
        (84) 3222-4322
      • Palmas - To
        R. Pedestre, 03 - Lt 0204 - Sl. 05 - Quadra 103 - Norte - Centro
        Palmas,
        (63) 3215-2769
      • Porto Alegre - Rs
        R. Dos Andradas, 1519 - Cj. 113 - 11º Andar - Centro
        Porto Alegre,
        (51) 3227-1890
      • Rio Branco - Ac - Valdemir Araujo Pereira
        Av. Epaminondas Jácome, 2837 - Centro
        Rio Branco,
        (68) 3222-7804
        (68) 3222-7804
      • Salvador - Ba
        Av. Tancredo Neves, 274 - Bl A - Sala 117 - Centro Empresarial Iguatemi Pituba
        Salvador,
        (71) 3450-8092
        (71) 3450-6677
      • São Luiz - Ma
        R. Da Paz, 302 - Centro
        S. Luiz,
        (98) 3221-5307
      • Sorocaba - Sp
        R. Tuffy Abussamra, 158 - Jd. Maria Antonia Prado
        Sorocaba ,
        (15) 3388-5778 / 2104-0288
        (15) 3239-5915
      • Taguatinga - Df
        Marcas: Adidas, Magnum, Champion, Cosmos, Carrara, Yankee Street - C 05 - Lote 11 - Loja 02 Centro
        Taguatinga ,
        (61) 3563-6214
        (61) 3563-6214
      • Teresina - Pi
        R. 13 De Maio, 429
        Teresina ,
        (86) 3302-4696
        (86) 3221-1126
      • Uberlândia - Mg
        Av. Floriano Peixoto, 1300 - Centro
        Uberlândia,
        (34) 3236-1668 / 3210-0102
        (34) 3235-6322
      • Vitória - Es
        Trav. Plácido Duarte Barcelos, 16 - Loja 23 - Ed. Martins De Freitas - Centro
        Vitória,
        (27) 3223-4705 / 3222-0465
        (27) 3222-0465
    • Canada
    • Chile
      • ESTABLECIMIENTOS COMERCIALES CALIFORNIA S.A.
        Providencia Avenue 1760 Office 1203
        Santiago, Chile
        Phone: 56 02 582 0720
    • Colombia
      • Bogota, Servicio técnico La Hora
        Dir Cll 81 n 11 - 94 C.C. El Retiro Piso 2.
        Bogota,
      • Medellin Joyeria Kronos
        Dir Cra 49 N 50 - 26 / C.C. Santa Fe Local 1142
        Medellin,
      • SWISS SPORT CORP
        Plaza Regency, 1er piso Via España 195
        Panama, Panama
    • Ecuador
      • COLCOMEX CORP SA
        AV El Inca E13-42 y Madronos
        Pichincha, Quito
        Phone: 05 93 23456-474
    • Mexico
      • BULOVA DE MEXICO, S. de R.L. de C.V.
        Magdalena #211 Piso 2 Col. Del Valle CP 03100 Delegación Benito Juárez
        México, Distrito Federal
        Phone: +52 5 55 523 9395
        +52 5 55 43 35 81
    • Panama
      • SWISS SPORT CORP
        Plaza Regency, 1er piso Via España 195
        Panama, Panama
    • Paraguay
      • S & G IMP EXP SA
        Galeria Jebay Center Calle Carlos Antonio Lopez 3223
        Ciudad Del Este,
    • Peru
      • DISTRIBUIDORA DE RELOJES
        Jr. Comunidad Industrial 391 Chorillos Juan Enrique Riera, Gerente General
        Lima,
    • Uruguay
      • HONICLASS S.A.
        Juncal 1327 of. 2202 11000 Montevideo
        Uruguay,
        Phone: +5982 9160414 / 9162894
        Fax: +5982 9170406

  • asia & pacific

    • Australia
      • TIME ESSENTIALS
        Unit 36, 41-49 Norcal Road
        Nunawading , VIC 3131
        +61 3 9955 0900
        +61 3 9955 0926
    • Bangladesh
    • China
      • 苏州世家名表技术服务中心
        江苏省苏州市观前街邵磨针巷88号
        苏州, 江苏 215005
        0512-65229666
    • Hong Kong
      • Mira Watch International Limited
        Units 1101-02, 11/F, Tower 2 Metroplaza, No. 223 Hing Fong Road, NT, Kwai Chung
        Hong Kong,
        +852 3793 7000
        +852 3793 7111
      • 邁拿鐘表國際有限公司
        香港新界葵涌興芳路223號新都會廣場2座11樓1101-02室
        香港,
        電話: +852 3793 7000
        傳真: +852 3793 7111
    • Japan
      • ブローバ ジャパン サービスセンター
        東京都豊島区巣鴨1-19-12 八木下ビル (共栄産業(株)内)
        東京, 〒170-0002
        TEL:03-3944-7676
    • Korea, Republic of
      • Woorim FMG
        Specialty Contractors Hall 23/F 395-70 Shindaebang-dong, Dongjak-gu
        Seoul, 156-714
        82 2 3284-1301~2
    • Pakistan
      • KRONOS (PVT) LIMITED
        85, Shahra-e-Qaid-e-Azam
        Lahore,
        +42 630 1826
        +42 637 0724
    • Philippines
      • Time Check Service Center
        G/F 6750 Retail Arcade, Ayala Center Ayala Avenue
        Makati City ,
        +63906 2173899 / +63923 6577280
    • Taiwan
      • Criterion Enterprises Ltd.
        Room 101, 17F/B, No. 167, Dunhua N. Road, Taipei 105
        Taiwan,
        +886 2 2547 7018
        +886 2 2717 2199
      • 定信企業有限公司
        台北市105敦化北路167號宏國大樓17樓B區101室
        定信企業有限公司,
        電話: +886 2 2547 7018
        電話: +886 2 2547 7018

  • middle east

    • Bahrain
      • MODERN ARRAYED STORES CO. W.L.L.
        Flat N 125, Bldg 63, Manama Plaza Al-Qadusiya Ave., Road 20 332 Zinj, P.O. Box 684
        Manama,
        +973 17 822 499
        +973 17 822 488
    • Oman
      • MUSCAT WATCH CENTRE L.L.C.
        Bldg. N 10, Salman Stores Building near Oman House Muttrah PO Box 3796
        Muscat, Postal Code 112
        +968 24796925
        +968 24793494
    • Qatar
      • NEW TRADE GALLERY SALWAROAD
        , P.O. Box: 5591
        +974 4424626
        +974 4435372
    • Saudi Arabia
      • ZMORODYA TRADE EST
        Alandalus Commercial Center Unit 10, 2nd Floor, Office No. 5
        11511 Riyadh, P.O. Box 40830
        +966 1 215 2200
        +966 1 215 3300
        www.zmorodya.com
    • United Arab Emirates
      • TIME CENTRE L.L.C.
        2nd Floor, Al Abbas Building Khalid Bin Walid Road
        Dubai, PO Box 124954
        +971 4 3512440
        +971 4 3512450
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